Terms & Conditions
Collection is via appointment only.
A Contact number is required to process
all orders It can take 2-10 days to process the order but we will
contact you with a delivery date asap. Any order required urgent is
advisable to contact us for a delivery date.
Under the Sale of Goods Act –
Distance Selling Regulations, you have the right to cancel the order
within 7 days of receipt. If the item has already been delivered, it
must be unused and in its original packaging with all accessories
included,All items returned will have 25% of cost deducted to cover
handling and re-stocking. In the case of free P&P another 10%
will be added to cover delivery costs. If an item is faulty the
manufacturer must be contacted as all of our products carry a 12
month min manufacturers warranty, unless otherwise stated.All
Worktops must be inspected on delivery,Any damage must be reported
within 2 days of delivery.No returns on worktops if they have been
If the goods are damaged upon receipt
please email us, within seven days of delivery. We aim to replace any
defective items with replacements. If this is not possible we shall
issue a refund to you. Exchanged items will only be sent after we
have received the defective item back from you in its original
No exchange for items damaged in
transit if not reported via email to firstname.lastname@example.org
within seven days.
We may request images to speed up the
All items carry a minimum 12 months
If your item becomes faulty you must
contact the manufacturer to arrange repair or replacement,contact
details can be provided if requested.
Fountains accept no liability form
failed delivery or items damaged in transit.